Delivery times depend on the shipping option selected at checkout. You will receive an order confirmation and, where available, tracking information once your order has been dispatched.We know you're excited to receive your order — and trust us, we're excited too. Well... at least one of us is. Maia is patient. Apolo prefers things to happen immediately.

Yes! We deliver across the UK. Delivery options and costs will be shown at checkout before you complete your purchase.We believe your pet deserves access to good things, wherever they may live in the UK.

Once your order has been dispatched, we will send you an email with your tracking information when tracking is available. Please also check your spam or junk folder if you cannot find the email.Once it's on its way, you can keep an eye on its journey. We recommend checking the tracking information before assuming your package has mysteriously disappeared.

If you need to make a change or cancel your order, please contact us as soon as possible at supportapoloselect@gmail.com. We will do our best to help before your order is dispatched.The sooner you let us know, the better. Once an order has been dispatched, our paws are a little more tied.

If you change your mind about your purchase, you may generally cancel your online order within 14 days of receiving your goods, subject to applicable exceptions and our returns policy.Please contact us at supportapoloselect@gmail.com before returning an item so we can provide the correct instructions.We simply ask that you contact us first rather than sending anything back on your own. It helps us keep everything organised — something Maia takes very seriously.se, so if something goes wrong, let us know and we'll take it from there.

We're sorry if something isn't right! Please contact us at supportapoloselect@gmail.com as soon as possible, ideally with your order number and photos of the item and packaging.We'll work with you to resolve the issue.We want you and your pet to be happy with your purcha

We're always happy to help!Simply email us at supportapoloselect@gmail.com and our team will get back to you as soon as possible.And if your question is about your order, please include your order number. It helps us find everything faster — Maia appreciates organised humans.